Customer Terms

These terms apply when you use Globe Travel Voyage as a traveler or customer. By creating an account or submitting a request, you agree to these terms in addition to our general Terms of Service.

Your account

You are responsible for keeping your login credentials secure and for activity under your account. Provide accurate contact details so providers and support can reach you.

Requests and bookings

Submitting a visa, tour, property, or travel request does not guarantee availability, pricing, or approval. Providers respond independently. Confirm final terms directly with the provider before paying outside the platform.

Payments

Platform fees and selected services are processed via Stripe Checkout. See our Refund Policy and Cancellation Policy.

Reviews and conduct

Reviews must be honest and based on real experiences. We may remove abusive, fraudulent, or misleading content.

Globe Travel Voyage is not a government agency, embassy, immigration lawyer, airline, cruise company, travel supplier, real estate broker, or official visa authority. We do not guarantee visa approval, legal outcomes, availability, or ticket prices.